We provide a centralized platform to monitor, manage, and maintain organizational assets throughout their lifecycle. Track equipment details, maintenance schedules, service requests, and vendor interactions—all in one place.
Key Features:
Ticketing & Complaint Management
Workflow Approvals & Service Scheduling
Vendor Service Reports & PO Tracking
Spare Part Management
Real-Time Reports & Dashboards
Business Benefits:
Streamlined asset lifecycle management
Enhanced transparency and traceability
Reduced downtime through proactive maintenance
Improved collaboration with teams and vendors
Actionable insights via reports and analytics
2
Sales Order Booking Application
The Sales Order Booking Application streamlines order management for dealers and distributors. The platform enables order placement, inventory visibility, and real-time tracking—all integrated with warehouses and SAP ERP systems.
Key Features:
Dealer Self-Registration & Onboarding
Warehouse & Stock Mapping
Integration with Warehouse & SAP
Product Catalogue, Selection & Add to Cart
Secure Checkout & Payment Processing
Order Tracking & Closure
Business Benefits:
Automated dealer–distributor workflow
Real-time stock visibility and order tracking
Faster order fulfilment and improved dealer satisfaction
Seamless integration with ERP and warehouse systems
Order Management
Order #12345
Processing
Order #12346
Shipped
Order #12347
Delivered
+ New Order
3
Warranty Registration
Product Warranty
UID: #ABC123XYZ456
Status:Active
Valid Until:Jan 15, 2026
Claims:0/2 Used
✓ Verified Authentic
The Warranty Registration Solution enables customers to securely register products using a unique identification (UID) code. The system verifies product authenticity, activates warranty details automatically, and provides instant access to product manuals and support information.
Key Features:
UID-Based Registration: Quick and secure product onboarding using a unique product code
Authenticity Verification: Confirms genuine products and prevents fake registrations
Warranty Activation: Automatically updates and tracks warranty lifecycle
Product Manual Access: Offers digital access to manuals and support documents
Business Benefits:
Eliminates fraudulent warranty claims
Builds customer trust through transparent verification
Streamlines warranty tracking and after-sales service
Delivers insights into product performance and customer patterns
4
Data Repository Application
The Data Repository Application is a secure, centralized platform for managing engineering drawings and design files. It enables teams to upload, track, revise, and approve documents with complete version history and structured workflows, ensuring accuracy and traceability across the design lifecycle.
Key Features:
Centralized Storage for drawings, CAD files, and design documents
Approval Workflow to release only validated files
Role-Based Access Control for secure data management
Complete Audit Trail for compliance and traceability
Business Benefits:
Streamlines collaboration across design teams
Eliminates version conflicts and file duplication
Speeds up document approvals and releases
Strengthens data security and lifecycle transparency
Engineering Files
Design-v1.2.dwg
Design-v1.3.dwg
Blueprint.pdf
Latest Version: v1.3
3 versions • 25MB
5
NPD (New Product Development)
Research
Design
Development
Testing
Launch
A unified platform that streamlines the entire product development lifecycle—from budgeting and sample creation to scheduling, tracking, and reporting. The system brings teams together with automated workflows, real-time tracking, and centralized documentation to ensure faster, more transparent, and more efficient product launches.
Key Capabilities:
Budget planning & utilization tracking
Sample creation with version control
Project scheduling & milestone tracking
AutoCase for unified reports & documentation
Real-time progress monitoring
Collaboration across design, production & management
Benefits:
Centralized visibility and control
Faster decision-making
Reduced development delays
Transparent budgets and timelines
Streamlined reporting and documentation
6
Complaint Management System
A smart, centralized platform to log, assign, and track equipment-related complaints with complete visibility. The system manages breakdown requests, monitors engineer attendance, and ensures timely service completion—improving transparency, accountability, and customer satisfaction.
Key Capabilities:
Quick Complaint Logging
Smart Engineer Assignment & Attendance Tracking
Breakdown Service Monitoring
Real-Time Status Updates
Digital Service Reports & Acknowledgements
Productivity & Performance Reporting
Business Advantages:
Faster and more transparent complaint resolution
Higher customer/vendor satisfaction
Better accountability for field engineers
Insights into recurring issues & service trends
Ticket #789
High Priority
Equipment: CNC Machine
Reported: 2 hours ago
Assigned: John Smith
ETA: 30 minutes
7
Field Sales Application
New SKU Creation
Product Name:
Premium Widget X
Vendor:
ABC Suppliers
SKU Code:
PWX-2024-001
Pending Approval
A powerful mobile solution that streamlines vendor procurement and SKU creation. The app enables field teams to capture product data, manage vendor quotations, generate SKUs, and sync updates instantly with backend inventory and sales systems.
A unified platform that automates ticket creation, assignment, tracking, and billing approvals. TicketSpot brings complete visibility to service and project operations with real-time updates and streamlined workflows.
Core Highlights:
Automated ticket creation & assignment
Integrated workflows for tasks, service, and billing
Real-time status tracking & updates
Billing and approval automation
Performance dashboards & analytics
Secure role-based access
Business Impact:
Faster ticket resolution
Reduced manual workload
Better coordination across teams
Accurate, transparent billing
Data-driven operational insights
Ticket Created
Assigned
In Progress
Completed
Billed
9
Product Catalogue Application
Premium Widget Pro
$249.99
In Stock: 45 units
Add to Cart
A smart and seamless digital catalogue system that allows customers to browse, view, and order products with real-time stock and pricing. The application integrates directly with SAP to ensure accurate inventory visibility, faster order processing, and a smooth retail experience from discovery to checkout.
Key Highlights:
Real-time product visibility with SAP-synced stock & pricing
Multi-image product views with detailed specs
Advanced search, filters & quick navigation
Easy add-to-cart and order placement
Real-time order tracking & delivery updates
Business Benefits:
Better customer experience with accurate product data
Reduced manual errors through automated SAP updates
Faster order-to-delivery cycle
Scalable digital catalogue for retail operations
10
Enterprise Resource Planning (ERP)
A fully integrated ERP platform that connects CRM, Sales, Inventory, HR, Finance, and Manufacturing into one system. It streamlines operations, automates workflows, and provides real-time insights to boost productivity and decision-making.
A unified HR solution that automates payroll, attendance, leave management, and employee communication - improving accuracy, transparency, and workforce efficiency.
Key Highlights:
Centralized employee database
Automated payroll & payslips
Leave requests & approvals
Attendance & timesheet tracking
Performance monitoring
Internal notifications & communication
HR reports & analytics
Business Benefits:
Faster HR operations with automation
Error-free payroll & leave tracking
Transparent communication across teams
Real-time workforce insights
Stronger employee engagement
13
Product Service Registration
✓
Registered
✓
Pickup Scheduled
●
In Repair
○
Return Delivery
The Product Service Registration application provides a seamless digital platform for customers to register their products for repair or service. It streamlines the entire after-sales process — from product registration and courier pickup to repair, payment, and return delivery — ensuring a smooth and transparent experience.
Key Features:
Online product registration for service requests
Automated courier pickup scheduling
Real-time tracking of repair progress and delivery
Secure payment processing
Service history and detailed reports
Business Benefits:
Enhances customer satisfaction with a convenient, transparent process
Reduces manual coordination and improves efficiency
Ensures fast turnaround and full traceability
Strengthens after-sales service and customer loyalty
14
Sales and Warehouse Dashboard Analytics
The Sales and Warehouse Dashboard Analytics solution give a real-time view of your sales and warehouse operations. Integrated with SAP, it provides live insights on inventory, sales trends, order fulfilment, and stock movement - helping teams make faster, data-driven decisions.